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Finishing Manager

Date: Oct 2, 2021

Location: Tacoma, WA, US

Company: James Hardie

Position Summary


As the leader of the Finishing Department reporting to the Plant Manager, the Finishing Manager directs the daily operation of multiple finishing lines in a high speed, high volume manufacturing environment. In this role, the Finishing Manager is responsible for the development and implementation of activities in finishing area(s) to meet safety, quality and production design goals in addition to cost objectives, and promoting a strong team atmosphere.  


Position Responsibilities


Actively leads and supports the plant safety programs by:  (20%)


  • Promoting a safety conscious culture through actions and accountability;
  • Providing daily updates on safety issues and training topics to the crew;
  • Performing incident investigations as needed for personal injuries and property damage;
  • Identifying and correcting hazards in the plant, both safety and environmental;
  • Holding individuals accountable for work area and general plant housekeeping; and
  • Recognizing employees for exceptional performance in regards to safety.


Routinely verify conformance of material being produced to meet or exceed the quality standard by:  (20%)


  • Monitoring quality parameters of material coated and make adjustments as needed (measured by rejects and quality audit scores);
  • Ensuring all employees are properly trained on quality specifications and are accurately using testing equipment;
  • Actively pursuing and correcting issues that negatively affect the quality of the board;
  • Recognizing employees for exceptional performance in regards to quality; and
  • Promoting a quality conscious culture through actions and accountability.


Understand the waste, speed and delay design for each product on each machine, then meet or exceed design by:  (20%)


  • Recommending improvements and/or upgrades to optimize throughputs;
  • Becoming engaged in the finishing run plan and making suggestions to improve;
  • Coordinating daily activities, which include the run plan, down days, and changeovers to best utilize resources and maximize efficiency;
  • Planning and managing all downtime events in Finishing to target less than 10% delay, this would include but is not limited to, product changeovers, size changeovers and unscheduled downtime;
  • Developing strategies to close design throughput gaps and improve picks per minute on each finishing line; and
  • Recognizing employees for exceptional performance in regards to Finishing.


Actively pursue ways to meet site yield expectation of 95% or higher by: (20%)


  • Reducing finishing caused rejects to below 0.2%;
  • Maximizing primer yield to more than 725 sqft. per gallon;
  • Effectively planning to eliminate transit damage; and
  • Effectively manage overtime (OT) at or below plant targets.

Create an environment that promotes teamwork and accomplishment by:  (20%)


  • Recognizing employees for exceptional performance in regards to retention;
  • Recruiting high quality employees;
  • Maintaining an environment of mutual trust and respect;
  • Providing clear direction for employees to follow and support;
  • Conducting performance evaluations on a bi-annual basis;
  • Organizing manning to best utilize each individual contribution to the team;
  • Enforcing all Company policies;
  • Documenting all coaching sessions;
  • Promoting training for employees and managing for Level 2 certifications in all positions;
  • Reviewing each employee’s career track with him/her on a quarterly basis and then ensuring progress;
  • Speaking to each supervisor one-on-one daily, taking notes afterwards to address or anticipate issues; and
  • Communicating daily on the issue of job performance, be fair, consistent, and objective.


Quantitative Dimensions



Decision Making:

The Finishing Manager makes decisions regarding safety, quality, cost, people and production under the direction of the Plant Manager. The incumbent is responsible to revise production schedules and priorities as result of equipment failure or operating problems.

Supervisory/Lead Responsibilities:

The Finishing Manager directs a Finishing Department of up to 45 employees in a continuous manufacturing environment and is responsible for planning and assigning work, implementing policies and procedures, and recommending improvements in finishing methods, equipment, operating procedures, and working conditions.

Scope of Position:

The Finishing Manager improves the working conditions in safety, quality, production, and cost to increase subordinates skills and capabilities through effective management of the operator skill based system (SBS).  The incumbent prepares activity plans for the above and discusses them with the Plant Manager on an ongoing basis.  

Position Requirements



Knowledge, Skills, and Abilities:



  • Demonstrated ability to effectively take action to solve problems while exhibiting sound judgment and successful stress tolerance.
  • Demonstrated ability to act independently upon information and make decisions that achieve optimal results.
  • Strong interpersonal and written/oral communication skills (bilingual in Spanish a plus).
  • Knowledge of Six Sigma or Qualpro (preferred).
  • Demonstrated intermediate skills with the standard features of various personal computer word processing and spreadsheet software (Microsoft Word and Excel, PowerPoint, Outlook, Internet, and other proprietary software).
  • Demonstrated ability to lead people and get results through others.
  • Demonstrated ability to think ahead and plan over a 30-day time span and prepare action plans to achieve results.
  • Demonstrated ability to measure an employee’s performance to goals.
  • Ability to balance and achieve positive results in the areas of safety, employee relations, quality, productivity and cost.
  • Ability to successfully manage multiple tasks and prioritize workload while paying attention to detail.
  • Demonstrated ability to function as a strong team player.








  • Bachelor’s Degree (engineering preferred)
  • 2 or more years in a management role in a high speed manufacturing environment to include, interviewing, performance management, discipline, training, and development.


  • Decision Making: Identifying and understanding issues; problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
  • Aligning Performance for Success: Focusing and guiding others in accomplishing work objectives.
  • Building Partnerships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
  • Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
  • Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
  • Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
  • Stress Tolerance: Maintaining stable performance under pressure or opposition (such as time pressure, or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
  • Continuous Learning: Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
  • Information Monitoring:  Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.
  • Technical/Professional Knowledge and Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.



James Hardie is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability. Equal Employment Opportunity is the law.

Nearest Major Market: Tacoma

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