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Engineering Manager

Date: Apr 4, 2021

Location: Tacoma, WA, US

Company: James Hardie

Position Summary


The Engineering Manager is responsible for the operational performance and long term strategic direction of both engineering and quality processes.  Functional areas reporting into the Engineering Manager includes:  HMOS Lead, Quality Coordinator, PCI/PDI Engineer, EDP and Reliability Engineer. 


Plans, organizes, and directs the engineering functions including engineering, planning, mechanical/electrical leads, technicians, with the purpose of increasing overall equipment availability.  As the leader of the Engineering Department, the Engineering Manager reports to the Plant Manager.


Position Responsibilities


Manages, organizes, and directs plant engineering functions by:  (60%)


  • Leading the continual improvement of ensuring compliance with corporate quality policies and business objectives to ensure the manufacture of products with superior value.
  • Leading the continual improvement in regards to waste, speed, and delay design for each product on each machine within the plant to achieve greater than 95% site yield.
  • Driving collaboration between respective departments that ensures all production and/or quality issues are addressed and resolved.
  • Measuring sheet machine performance as well as net hours by utilizing data to gauge sustainability.
  • Developing metrics and reporting systems necessary to track progress and identify key improvement areas across all manufacturing systems;
  • Building relationships within the JH network to share best practices to ensure effectiveness of processes and eliminating waste of rework or redesign.
  • Critique and monitor the quality of downtime events with Zero Harm for efficient machine run ability.
  • Maintaining close contact with the Production Manager, Maintenance Manager and Finishing Manager to ensure effective communication regarding process activities occur with minimal disruption to production operations;
  • Oversee the identification of the root cause of all production, quality and mechanical down-time incidents;
  • Communicating individual, department, plant, and corporate engineering performance to all levels of the plant organization;
  • Recommending and implementing improvements in operational procedures to include production and quality.
  • Completing ‘Gemba’ walks in the plant to interact with production, quality, safety, and maintenance to help drive cultural change and to ensure appropriate work is being performed and that customers’ needs are being meet.


Leads the development, implementation, and sustainability of engineering projects as well as HMOS:  (40%)


  • Support HMOS initiatives by providing leadership and guidance to the designated HMOS Lead.
  • Reviewing reports and taking appropriate action with regard to daily, weekly, and monthly Key Performance Indicators (KPIs) to ensure that the department meets its respective expectations;
  • Provide oversight and knowledge of technical instruction to all pertinent employees on any relevant process changes or modifications.


The position responsibilities outlined above are in no way to be construed as all encompassing.  Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.


Quantitative Dimensions

Decision Making:

The Engineering Manager balances priorities, manpower, material, budget, and equipment availability to improve department and individual efficiency and performance.

Supervisory/Lead Responsibilities:

The Engineering Manager has leadership, mentoring, and supervisory responsibility for all Engineering staff.

Scope of Position:

The Engineering Manager develops and implements the strategic vision and direction to improve production and quality processes; while positively aligning with the site yield of the plant.


Position Requirements


Knowledge, Skills, and Abilities:



  • Strong leadership skills with the ability to be a part of cross-functional teams. 
  • Demonstrated advanced skills with the standard features of various personal computer word processing and spreadsheet software (Microsoft Word and Excel, PowerPoint, Outlook, Internet, and other proprietary software).
  • Strong electrical and mechanical technical knowledge.
  • Demonstrated and applied knowledge of troubleshooting quality issues.
  • Strong interpersonal and written/oral communication skills with the ability to relate well and cooperate with others to effectively coordinate activities and accomplish goals.
  • Demonstrated ability to pay attention to detail and continual diligence about follow-up.
  • Strong desire to learn.
  • Well organized with the ability to multi-task.
  • Knowledgeable of root cause and fault tree analysis techniques with a proven ability to develop and implement effective corrective actions when needed.
  • Ability to thrive in a fast-paced environment to deliver sustainable and superior results.
  • Sound judgment, problem solving and critical thinking skills.
  • Ability to manage the flow of all required information and documentation.




  • Bachelor’s Degree in an Engineering (mechanical, chemical, industrial, paper science) or Quality Management.
  • Previous knowledge of Lean Manufacturing techniques.
  • 5 or more years of engineering, quality and/or maintenance manager experience in a continuous operating (24/7) manufacturing environment.
  • Experience with a computer maintenance management system (CMMS), such as MP2 or similar system.
  • Working knowledge of PLC programming and troubleshooting (helpful).





  • Decision Making: Identifying and understanding issues; problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
  • Technical/Professional Knowledge and Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.
  • Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
  • Building Partnerships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
  • Stress Tolerance: Maintaining stable performance under pressure or opposition (such as time pressure, or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
  • Continuous Learning: Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
  • Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
  • Gaining Commitment: Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involved.
  • Information Monitoring: Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.
  • Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.

James Hardie is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability. Equal Employment Opportunity is the law.

Nearest Major Market: Tacoma

Job Segment: Electrical, Engineer, Manager, Quality Manager, Engineering Manager, Engineering, Management, Quality