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Regional Account Manager, Quebec City

Date: Nov 27, 2021

Location: Quebec City, QC, CA

Company: James Hardie

Position Summary: 


The Regional Account Manager reports to the Territory Sales Leader (TSL) or the Director of Sales in their respective region. The Regional Account Manager will work as part of a broader team that will help enable customer retention through effective account management activities. This role will be a combination of account management and targeting growth opportunities within the existing base. This role is a key sales position that requires effective management and execution of a territory plan, cross-functional ownership of all single-family segments inclusive of the channel, and working collaboratively with peers and management to successfully transition new accounts. The incumbent will work as part of a broader team of territory sales reps that will, as a team, drive regional sales results.  MUST BE ABLE TO SPEAK AND WRITE IN ENGLISH


 Essential Duties and Responsibilities: 

  • Maintain key influential identified customers in targeted geographies and defend our business with them. 

  • Target growth opportunities within existing base and collaborate with growth rep to successfully transition the accounts. 

  • Support customers as they move to James Hardie products by eliminating barriers to conversion and creating a positive customer experience through all aspects of the transition. 

  • Utilize CRM tools to drive informed decision that enable additional volume growth year over year. 

  • Executes segmentation to evaluate and assess the market and lead all aspects of the customer sales process, while leveraging other resources to assist in solution development and implementation as necessary. 

  • Willingness and ability to cultivate relationships, grow networks, nurture leads, and passion to identify targets. 

  • Manages and holds themselves accountable to a priority based schedule with prospective customers.  

  • Flexibility to identify and attend key activities within assigned territory. 

  • High level of networking and engagement across account base. 

  • Ability to influence key stakeholders to become advocates for JH. 

  • Develop a solid understanding of company products, customer programs and benefits 

  • Capable of analyzing and interpreting data to drive decision making in their market. 

  • Able to host, lead and present in front of large audiences. 

  • Passion for their company and personal success to meet or exceed goals. 


Skills & Qualifications: 

  • 3+ years of sales experience in a high touch sales environment. 

  • Prior track record of success in an account management role. 

  • Able to convey construction expertise and knowledge at job sites. 

  • Strong sales mentality and understanding of sales process. 

  • High level of organization, discipline, and self-structure.   

  • Ability to effectively build relationships at all levels in an organization and in differing environments. 

  • Travel 10-15% out of market travel. 

  • Valid driver’s license & Bachelors’ Degree Required. 



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