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Transportation Coordinator I

Date: Nov 21, 2020

Location: Fontana, CA, US

Company: James Hardie




<span style="font-family:"Arial",sans-serif">Position Summary

The position of Transportation Coordinator is responsible for all facets of outbound transportation in their regional area and balancing the competing objectives of cost and service. This position reports to the Transportation Manager and interfaces with internal customers (Transportation, Shipping, Logistics, Customer Operations) and external carriers.

Position Responsibilities

Planning: Manages the planning process associated with shipping, which encompasses order recognition to execution. The planning process seeks to efficiently ship loads within quoted lead times provided to customers (60%).

Execution: Executes the planning process within the current TMS (Transportation Management) system. Works together with Transportation and Shipping Departments to create, refine, sustain, and execute business rules to make sure loads are shipped efficiently and on-time (30%).

Analysis / Reporting: Measure Transportation effectiveness by analyzing data and reporting on key performance indicators (10%).

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Quantitative Dimensions

Decision Making:
The Transportation Coordinator makes day to day decisions regarding outbound transportation for their region and has excellent administrative, troubleshooting and problem solving skills to help find, fix, and prevent shipping issues.

<span style="font-family:"Arial",sans-serif">Supervisory/Lead Responsibilities:
This position has no direct reports.

<span style="font-family:"Arial",sans-serif">Scope of Position:
The Transportation Coordinator has a broad spectrum of responsibilities that ultimately ensure loads are shipped as promised and done in the most cost effective manner.


<span style="font-family:"Arial",sans-serif">Position Requirements

<span style="font-family:"Arial",sans-serif">Knowledge, Skills, and Abilities:
• Good interpersonal and written/oral communication skills with the ability to relate well and cooperate with others to effectively coordinate activities and accomplish goals.
• Willingness to effectively take action to solve problems while exhibiting sound judgment and successful stress tolerance.
• Good organizational skills, including the willingness to work effectively under pressure and deal with multiple priorities.
• Willingness to act independently upon information and make decisions that achieve optimal results.
• Willingness to handle stress and perform under pressure in meeting deadlines.
• Willingness to identify and understand issues and resolve customer inquiries and develop appropriate solutions quickly and effectively.
• Willingness to work as part of a team and contribute to the success of the group.
• Willingness and ability to accept and take on more projects and responsibility as requested.
• Ability to prioritize and organize assignments as necessary.
• Ability to file maintenance and organizational skills.
• Willingness to learn to operate a variety of office equipment; including copy, facsimile and printing machines.
• Some understanding of the standard features of various personal computer word processing and spreadsheet software (Microsoft Word and Excel, PowerPoint, Outlook, Internet, and other proprietary software).

• Bachelor's Degree (preferred).
• One or more years of experience in customer service (preferred).
• One or more years of experience in TMS systems (preferred).
• Experience in SAP systems software (preferred).

• Decision Making: Identifying and understanding issues; problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
• Building Partnerships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
• Customer Focus: Making customers and their needs a primary focus on one’s actions; developing and sustaining productive customer relationships.
• Stress Tolerance: Maintaining stable performance under pressure or opposition (such as time pressure, or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
• Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Managing Work (includes Time Management): Effectively managing one’s time and resources to ensure that work is completed efficiently.
• Work standards: setting high standards of performance for self and others; assuming responsibilities and accountabilities for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
• Applied Learning: Assimilating and applying new job-related information in a timely manner.
• Innovation: Generating innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities.
• Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently.

James Hardie is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability. Equal Employment Opportunity is the law.

Nearest Major Market: Fontana
Nearest Secondary Market: Los Angeles

Job Segment: Transportation, ERP, SAP, Supply, Logistics, Engineering, Technology, Operations