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Technical Sales Rep I

Date: Jun 8, 2017

Location: Boston, MA, US

Company: James Hardie

 

 

 

 

Technical Sales Representative

At James Hardie, our people and culture are what makes us America’s #1 Brand of Siding and Backerboard. Our people relentlessly search for smarter ideas; we are driven to be the best and driven to protect the dream we started over 30 years ago. We do this through innovation, commitment, and believing in sustainability. You can see it on over 5.5 million homes.

 

Position Summary:

As a member of the Technical Sales Team, the Technical Sales Rep Specialist reports to the Technical Area Sales Manager and supports the sales staff by providing technical support to the builders, installers, and dealers in the territory. The incumbent conducts product knowledge sessions to train the market on published Best Practice techniques, as well as the product specific installation instructions. The Installation Specialist supports two to three sales representatives and looks to identify installers that are the highest quality/lowest cost available in the market and therefore must be able to develop and sustain strong working relationship others.

 

Position Responsibilities:  

  • Provides training and education for installation crews on the Company’s best practices through organized Product Knowledge sessions (PK’s) by: (50%)
  • Designing and presenting “First Board, First Nail” (FBFN) training sessions for information and support on builder conversions in the incumbent’s territory;
  • Conducting an install audit to ensure that all work has been completed in accordance with the Company’s established audit process through periodic visits to job sites to review the work results with the installation crew and/or the installation company owner or representative or the builder as appropriate
  • Selecting and directing the proper installation crew best suited to complete the demands of the work situation’s needs such as educating and working with a builder who has already chosen a crew but has not installed Company product before or working with a company that has chosen a competitive product and fits the Company’s product conversion profile. Provides competitive market advantage opportunities to installation companies to ensure quality efficiencies and Company best practices guidelines by: (30%)
  • Applying extensive knowledge of the marketplace within the district to provide installers and sales representatives with the required tools and information to ensure that on the wall cost (OTWC) is properly designed and obtained in order to convert business; and
  • Developing the efficiency of the application rate within the marketplace to improve the “Squares Per Day” (number of square feet installed per day) to ultimately lower the OTWC in the district. Creates capacity in excess of demand based on install production and district growth by: (20%)
  • Converting installation companies from using other building products, such as vinyl; and • Ensuring the recording and tracking of installer OTWC marketplace contact information and crew capacity by district and by installer across three-price categories (Custom, Move-up, Track).

 

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

 

#LI-KEP

James Hardie is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability. Equal Employment Opportunity is the law.


Nearest Major Market: Boston

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