http://jameshardie.jobs2web.com/feeds/sales-Austin-TX-jobs/ Custom RSS Feed for sales-Austin-TX-jobs Sun, 19 May 2013 21:57:20 GMT en-us /sites/jameshardie/images/jameshardie-logo.gif http://jameshardie.jobs2web.com/feeds/sales-Austin-TX-jobs/ 720 Job Title: Industrial Sales Representative
Requisition Number: RAZOR-2714
Interest Category: Sales / Marketing
Hourly/Salary: Salary
City: Baraboo
State: Wisconsin
Country: United States

Shift: Days



Job Description:
Industrial Sales Representative

Razor Composites, a division of James Hardie Building Products, is a leading designer and manufacturer of custom pultruded fiberglass profiles with over 20 years of experience in producing tight tolerance, complex shaped designs for virtually any industry.

We are seeking a highly motivated and experienced sales professional that will help grow our business.

Job Description:
- Maintain and develop profitable relationships with current customers
- Attain sales by identifying key customers and determine solutions to their needs
- Build product and market knowledge to potential and existing customers
- Develop a market analysis and execute a strong business plan for sales growth

Requirements:
- Post High School Education - Bachelor’s degree or higher (Business, Sales and Marketing, or related field).
- Industrial Sales Experience - 3 – 5 years of experience selling into Industrial and / or Manufacturing accounts, prefer, but not required.
- Successful Record of Sales Achievement - Must have a documented history of achievement penetrating into new accounts and upselling existing accounts.?
- Sales Hunter – Desire someone who possesses a hunter mentality and enjoys cold calling.
- Consultative Approach – Must uncover needs by asking the right questions and providing consultative solutions based upon our manufacturing capabilities.
- Travel - 20 to 30%

Key Attributes for Success:
- Demonstrated problem-solving and negotiation skills
- Effectively take action to identify and understand issues and resolve customer queries and develop appropriate solutions while exhibiting sound judgment
- Think critically and make decisions that will immediately influence the market
- Know the competitive sales landscape to always be in a position to discuss the impact of business actions and to make decisions that positively influence the market
- Become a trusted subject matter expert
- Build solid relationships with customers and co-workers
- Measurable sales growth within territory with both current & new customers
- Competitive Spirit]]>Mon, 06 May 2013 02:59:00 GMThttp://jameshardie.jobs2web.com/job/Baraboo-Industrial-Sales-Representative-Job-WI-53913/2420996/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jameshardie.jobs2web.com/job/Baraboo-Industrial-Sales-Representative-Job-WI-53913/2420996/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Title: Industrial Sales Representative
Requisition Number: RAZOR-2806
Interest Category: Sales / Marketing
Hourly/Salary: Salary
City: Milwaukee
State: Wisconsin
Country: United States

Shift: Days



Job Description:
Industrial Sales Representative

Razor Composites, a division of James Hardie Building Products, is a leading designer and manufacturer of custom pultruded fiberglass profiles with over 20 years of experience in producing tight tolerance, complex shaped designs for virtually any industry.

We are seeking a highly motivated and experienced sales professional that will help grow our business.

Job Description:
- Maintain and develop profitable relationships with current customers
- Attain sales by identifying key customers and determine solutions to their needs
- Build product and market knowledge to potential and existing customers
- Develop a market analysis and execute a strong business plan for sales growth

Requirements:
- Post High School Education - Bachelor’s degree or higher (Business, Sales and Marketing, or related field).
- Industrial Sales Experience - 3 – 5 years of experience selling into Industrial and / or Manufacturing accounts, prefer, but not required.
- Successful Record of Sales Achievement - Must have a documented history of achievement penetrating into new accounts and upselling existing accounts.?
- Sales Hunter – Desire someone who possesses a hunter mentality and enjoys cold calling.
- Consultative Approach – Must uncover needs by asking the right questions and providing consultative solutions based upon our manufacturing capabilities.
- Travel - 20 to 30%

Key Attributes for Success:
- Demonstrated problem-solving and negotiation skills
- Effectively take action to identify and understand issues and resolve customer queries and develop appropriate solutions while exhibiting sound judgment
- Think critically and make decisions that will immediately influence the market
- Know the competitive sales landscape to always be in a position to discuss the impact of business actions and to make decisions that positively influence the market
- Become a trusted subject matter expert
- Build solid relationships with customers and co-workers
- Measurable sales growth within territory with both current & new customers
- Competitive Spirit]]>Wed, 01 May 2013 03:00:00 GMThttp://jameshardie.jobs2web.com/job/Milwaukee-Industrial-Sales-Representative-Job-WI-53201/2525873/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jameshardie.jobs2web.com/job/Milwaukee-Industrial-Sales-Representative-Job-WI-53201/2525873/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Title: Outside Sales Representative
Requisition Number: SOUTH-2854
Interest Category: Sales / Marketing
Hourly/Salary: Salary
City: Atlanta
State: Georgia
Country: United States

Shift: Days



Job Description:
James Hardie Account Representative’s position the company’s value proposition and whole-product solution of Hardiebacker and fiber-cement siding to The Home Depot and Lowe’s stores and their contractor/builder base.

The best account representatives work to strategically target potential customers at these stores to generate and grow new business. They build and enhance strong customer relationships with the contractor base and store management staff and are recognized as strong business partners with these clients.

A successful Account Representative is a self-starter with the ability to identify opportunities for sales growth, evaluate current market trends and execute a sales strategy. They have a strong knowledge of business and have a keen market sense. They manage an assigned sales territory and report on related marketing activities by conducting competitive market analysis, competitive intelligence, and other sales-related research.

They must be able to interact with store management and other JH account reps to find creative solutions to problems.

An Account Rep for Atlanta accomplishes goals with little supervision and direction, has a sense of urgency, and the proven ability to deliver results along with the motivation for career advancement.

At James Hardie, you will find a fast-paced, high-energy work environment. We seek to maintain an entrepreneurial atmosphere where people are empowered to "run with" their part of the business and make it successful. As one of the fastest growing companies on the building materials sector, you will have significant career opportunity for advancement.

This position is an entry- level, development role with expectations of promotion to a larger territory within the first two years.

Come Home to Hardie!



BENEFITS: include:
- Base plus bonus
- Home office environment
- Company cell phone and laptop
- Company vehicle (includes gas and maintenace cards)
- Free medicial, dental, vision, and prescription coverage for James Hardie employees starting from 1st day of employment
- Minimal cost for family insurance coverage
- Paid holidays and vacation
- 401k program – 6% dollar for dollar match
- Excellent job training
- Life insurance
- Disability income protection
- Flexible spending accounts



Qualifications:
- Bachelor’s Degree in Business, Sales and Marketing, or related field.
- A valid driver's license
- Ability to work weekends, as business need deems appropriate
- Travel up to 25%

JHMON]]>Mon, 06 May 2013 00:00:00 GMThttp://jameshardie.jobs2web.com/job/Atlanta-Outside-Sales-Representative-Job-GA-30301/2583345/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jameshardie.jobs2web.com/job/Atlanta-Outside-Sales-Representative-Job-GA-30301/2583345/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Title: Customer Account Representative
Requisition Number: CUSERV-2686
Interest Category: Administrative / Customer Service
Hourly/Salary: Hourly
City: Chicago
State: Illinois
Country: United States

Shift: Days



Job Description:
Customer Account Representative
Chicago, IL

GROW YOUR CAREER WITH AN INDUSTRY LEADER!

Many companies claim they are dynamic, aggressive and provide growth opportunities. At, James Hardie Building Products we are all of that and much more.

The floorboards of our business model are simple. We seek communicative, bright, creative, aggressive, and driven candidates. We provide excellent training to give you the tools necessary to succeed and launch your career. This is a unique opportunity for candidates who have a competitive drive along with the personal need to be the best at what they do and to be affiliated with and industry leader. James Hardie Building Products is not for everyone. We are very selective of whom we hire. If you’re ambitious and looking for more than just a job, make James Hardie your career.

At James Hardie, you will find a fast-paced, high-energy work environment. We seek to maintain an entrepreneurial atmosphere where people are empowered to "run with" their part of the business and make it successful. As one of the fastest growing companies in the building materials sector, you will have significant career opportunity for advancement. You have potential to move laterally, move to other departments, or move up to a higher position. You have the power to plot your own career path.

About the Position
As a Customer Account Representative you will have a highly interactive 6 week training program on using CRM systems. During your training you will have computer courses, individual one-on-one training on specific aspects of the job and an ample amount of shadowing on everyday tasks. This allows you to gain job knowledge and polish your skill sets. As you show your mettle and prove yourself in your current position, we want you to pursue new opportunities both in the department and across the business when you’re ready for more. You might desire more challenges, want to develop skills in another area of the industry, or see the need for a new position.

TEAM STYLE:
Work Hard then Play Hard!
The Customer Operations department is an energetic, smart, highly motivated, solution oriented, and result driven team that reflects our overall goals as a company. It is a learning atmosphere and is constantly working together on your team and within the company including Sales, Transportation Management, Logistics, Credit, and Production Planning to provide excellent B2B customer service.

Because of our teamwork environment, our staff interacts and pursues interests outside work together such as joining leagues sponsored by the company, teambuilding activities, or just grabbing dinner and drinks after work.

MANAGEMENT STYLE:
Customer Account Representatives report to one of the Customer Operations Team Leads. The CO Team Lead provides a fun work environment that includes team building activities (i.e. bowling & pizza) while still holding high standards and manages your day to day activities to help run the business. They also provide coaching and support to achieve the individual and team metrics. The department operates under a specific schedule to meet the needs of our customers but encourages independent problem solving and teamwork within this schedule and does not micro-manage your work. We are open to ideas from anyone and are always looking for ways to improve efficiency in the Customer Operations department.



Responsibilities:
Critical Task Management
- Action oriented
- Organized and detail oriented
- Ability to execute the task at hand and prioritize work to ensure productivity
- Attention to detail
- Problem Solver
- Excellent comprehension with the ability to understand and communicate the issues that arise
- Ability to approach a problem logically and think of creative solutions
- Communication Skills- verbal and written
- Ability to communicate clearly with both internal and external customers
- Excellent documentation skills
- Excellent composition skills
- Computer Skills
- Ability to use a desktop and laptop
- Familiarity with Outlook, Windows, the Microsoft Office Suite including Excel, and with Internet Explorer

We have three main tasks built into our schedule to properly function as one unit. They are: Phones, Emails and Order Entry. These functionalities are across all three segments of our Customer Operations department. Our three segments are listed below.

Customer Segment
Exteriors:
This team deals with Distribution and Dealers directly. CSRs enter orders for Full Truck Loads (FTL) , Job Packs ( Pick to Piece C+ orders that will be less than the required weight for a FTL) , Less than Truck Load (LTL) orders – Mostly pertains to HardieBacker orders, assist with Hardielink orders, and European orders that are submitted internally. These orders deliver directly to Distributor or Dealer.

Multi-Family:
This team deals with Dealers directly in coordinating the shipment of materials specifically for large-volume projects and jobsites. The CSRs are responsible for seeing the job from start to finish. They will quote material first to give the dealers a price. If the dealers have won the job, the CSRs will create a contract for the material. When the dealers are ready to place orders, the CSRs often build truckloads for the customer as well as put them into the system. This can include full truckloads as well as less than truckloads as is allowed by the contract for the job. They also assist customers with Hardielink and handle issue resolution as it pertains to the jobsite and the shipment of materials.

Retail:
This team deals with Homes Depot and Lowes directly. They assist with the pricing of products for the Pro-Desk at Home Depot and Commercial Sales at Lowes. This group tends to be heavy in phone volume over order entry volume. They enter FTL and Job Pack orders as well as assist customers with Hardielink. They also interact with Distribution directly since they service Home Depot and Lowes for majority of our prime orders.

Essential Functions
PHONES (P) EMAILS (E) Order Entry (0)

- Receives customer’s purchase orders by email/fax and process the request through SAP (E, O)
- Review transactions and adjust errors
- Contact customer to ascertain data omitted on order (E,P,O)
- Keep records of customer interactions and transactions.
- Handles Customer inquiries and provide customers with accurate information regarding the status of their orders. (P, E)
- Respond promptly to customer inquiries
- Direct any request and unresolved issues to the proper resource if it doesn’t fall under the Customer Service department.
- Knowledge of product lines, pricing, delivery times, and rules & limitations for each market (E,P,O)
- Prepare and forward paperwork for Returns/Transfers/ Diversions/ Replacement orders. (O)
- Obtain and evaluate all relevant information to handle product and service inquires (P,E,O)
- Communicate and coordinate with internal departments according to our procedures to properly close out any issues for current assigned task (P,E,O)

Evaluation
CSRs are evaluated on many different aspects of the job, but the core ones are listed below.
- Order accuracy (quote, contract) - Order is complete with correct information pulled from the customer’s purchase order. Any inaccurate information is captured with our internal notes section and holds depending on the situation.
- Order count- Number of orders they are completing per day
- Line count- Number of lines being entered per hour
- Pre-cut off orders left at the end of the day
- Phone Audits - CSR is not just evaluated on how the handle the calls but the volume of calls coming in as well and how the CSR manages that volume.
- Answer Rate- Number of calls in versus the number of calls answered.
- Average Answer Time
- Average Talk Time
- Phone Calls- Handled call from Introduction to closing (Scorecard)
- Email Audit - Similar to phone audits, email audits are evaluated on volume and actual email content
- Emails answered correctly and efficiently (Customer Inquiries)
- Email Audits- Content and body of the email (Scorecard)
- Service Errors and Credits - Late orders due to Customer Service error
- Attendance and Punctuality - CSRs must be on time and ready to work at the beginning of their shift due



Qualifications:
- Ability to identify and understand issues and resolve customer inquiries and develop appropriate solutions quickly and effectively.
- Intermediate skills with the standard features of various personal computer word processing and spreadsheet software (Microsoft Word and Excel, PowerPoint, Outlook, Internet, and other proprietary software).
- Superior interpersonal and oral/written communication skills with the ability to relate well and cooperate with others to effectively coordinate activities and accomplish goals.
- Strong attention to detail.

Education/Experience:
-- Individuals pursuing Business, Sales, Logistics, Supply Chain is a major plus
-- Bachelor's Degree in related fields: Business, Economics, or Engineering, Supply Chain
-- Zero to three years of work experience.
-- Candidates must be bright, hardworking, driven and strong problem solvers.

It is so much more than just a job, come build your career at James Hardie!

JHMON]]>Thu, 25 Apr 2013 03:00:00 GMThttp://jameshardie.jobs2web.com/job/Chicago-Customer-Service-Representative-Job-IL-60290/2399887/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jameshardie.jobs2web.com/job/Chicago-Customer-Service-Representative-Job-IL-60290/2399887/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Title: R&D Manager
Requisition Number: R&D-2525
Interest Category: Research and Development
Hourly/Salary: Salary
City: Fontana
State: California
Country: United States

Shift: Days



Job Description:
Position Summary

The R&D Manager will lead and manage multiple teams of Technologists, Engineers, Manufacturing and Market/Business Development professionals to develop next generation technology and product development projects from concept development, feasibility study, technology/product development through implementation of newly developed technology and launch of new products.

The incumbent will own the overall strategy of developing the technology behind the products through the implementation stage and the day to day progress of next generation technology and other product development projects.

This position will report to the Director of Research and Development and is based at our state of the art R&D facility in Southern California. This position is a highly visible position in the organization with exposure to the business as a whole and also a working relationship with the Senior leadership team as well as Product Development leaders, Business Development Managers and other Technical/Functional managers.

Position Responsibilities

Develops people and teams to lead and run Research & Development Projects.

Develops and implements strategic and technical direction from the formulation phase through implementation of new and improved technology and or new product development projects.

Develops and maintains collaborative relationships with internal colleagues, customers, external vendors and service providers.

Develops the processes, tools and techniques to manage the teams to achieve the required outcomes, and to realize organizational and business operation goals.

Creates an awareness of the importance of maximizing operational efficiency and other functional groups that work closely with R&D.

Manages a team of highly qualified and educated individuals. This requires him or her to make personnel decisions with regards to talent selection, project staffing, promotions and compensation.

Supervisory/Lead

Responsibilities:
The R&D Manager will manage a team of up to 15-20 engineers and scientists with different educational qualifications and technical expertise in different disciplinary areas. The R&D Manager is responsible for all aspects of people management within his team as well as responsible for leading and collaborating with people and teams outside of his/her team(s) without having direct managing/leading authority.

Scope of Position:
The scope of this position is broken down into three areas: People Management, Project Management and Technical Management. This person needs to become an expert in each of these areas to be successful as an R&D Manager. The person will spend the majority of his/her time performing analysis, problem solving and generating new solutions/ideas to implement successful technical projects. The incumbent is required to continuously think of new and improved R&D process improvements and approaches, resource management, and innovation for the overall R&D organization. There is a direct correlation between this person’s ability to perform successfully and the successful performance of the company.

Position Requirements

Demonstrated ability to understand priorities, determine the critical path, develop contingency plans;

Demonstrated ability to motivate and influence others to do what needs to be done, even if they are not direct reports, as well as ability to sustain a team through difficult periods and still deliver results;

Demonstrated ability to listen, to clearly articulate objectives so that they are understood, and to provide both recognition and critical feedback;

Demonstrated Formal project management skills or equivalent experience;

Demonstrated ability to lead high functioning teams and 3+ yrs experience leading a team;

Demonstrated knowledge and experience in Basic material composite formulation, manufacturing and process knowledge;

Demonstrated knowledge and experience in process and engineering development;

Demonstrated knowledge and experience in chemical, physical and mechanical characterization of materials;

Demonstrated Strategic and Business Skills;

Demonstrated understanding of business models, market segments, and fiber cement value proposition;

Demonstrated excellent communication and reporting skills;

Demonstrated knowledge of Confidentiality and Vendor Management skills;

Knowledge, Skills, and Abilities:

- Project management experience (PMP certification is a plus but not required)
- Technical management experience
- Experience leading cross-functional teams whose members may not be direct reports
- Ability to effectively communicate with all levels of management and with other aspects of an operating business (e.g. marketing, sales, manufacturing, logistics)
- Experience with Stage/Gate or Phase/Gate development processes is a plus
- Knowledge of regulatory standards and code approval processes is a plus

Education/Experience:

- Minimum of a B.S. in Engineering (Civil, Mechanical, Chemical or Material Sciences).
- Master's degree, specifically a MBA, preferred.
- 7+ years in a product or technology development environment, with five or more years of experience managing successful development projects.

JHMON]]>Tue, 30 Apr 2013 03:00:00 GMThttp://jameshardie.jobs2web.com/job/Fontana-R&D-Technical-Manager-Job-CA-92331/2268452/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jameshardie.jobs2web.com/job/Fontana-R&D-Technical-Manager-Job-CA-92331/2268452/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS