http://jameshardie.jobs2web.com/feeds/entry-level-Austin-TX-jobs/ Custom RSS Feed for entry-level-Austin-TX-jobs Thu, 23 May 2013 16:33:07 GMT en-us /sites/jameshardie/images/jameshardie-logo.gif http://jameshardie.jobs2web.com/feeds/entry-level-Austin-TX-jobs/ 720 Job Title: Outside Sales Representative
Requisition Number: SOUTH-2854
Interest Category: Sales / Marketing
Hourly/Salary: Salary
City: Atlanta
State: Georgia
Country: United States

Shift: Days



Job Description:
James Hardie Account Representative’s position the company’s value proposition and whole-product solution of Hardiebacker and fiber-cement siding to The Home Depot and Lowe’s stores and their contractor/builder base.

The best account representatives work to strategically target potential customers at these stores to generate and grow new business. They build and enhance strong customer relationships with the contractor base and store management staff and are recognized as strong business partners with these clients.

A successful Account Representative is a self-starter with the ability to identify opportunities for sales growth, evaluate current market trends and execute a sales strategy. They have a strong knowledge of business and have a keen market sense. They manage an assigned sales territory and report on related marketing activities by conducting competitive market analysis, competitive intelligence, and other sales-related research.

They must be able to interact with store management and other JH account reps to find creative solutions to problems.

An Account Rep for Atlanta accomplishes goals with little supervision and direction, has a sense of urgency, and the proven ability to deliver results along with the motivation for career advancement.

At James Hardie, you will find a fast-paced, high-energy work environment. We seek to maintain an entrepreneurial atmosphere where people are empowered to "run with" their part of the business and make it successful. As one of the fastest growing companies on the building materials sector, you will have significant career opportunity for advancement.

This position is an entry- level, development role with expectations of promotion to a larger territory within the first two years.

Come Home to Hardie!



BENEFITS: include:
- Base plus bonus
- Home office environment
- Company cell phone and laptop
- Company vehicle (includes gas and maintenace cards)
- Free medicial, dental, vision, and prescription coverage for James Hardie employees starting from 1st day of employment
- Minimal cost for family insurance coverage
- Paid holidays and vacation
- 401k program – 6% dollar for dollar match
- Excellent job training
- Life insurance
- Disability income protection
- Flexible spending accounts



Qualifications:
- Bachelor’s Degree in Business, Sales and Marketing, or related field.
- A valid driver's license
- Ability to work weekends, as business need deems appropriate
- Travel up to 25%

JHMON]]>Mon, 06 May 2013 00:00:00 GMThttp://jameshardie.jobs2web.com/job/Atlanta-Outside-Sales-Representative-Job-GA-30301/2583345/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jameshardie.jobs2web.com/job/Atlanta-Outside-Sales-Representative-Job-GA-30301/2583345/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Title: Cost Accountant
Requisition Number: PERU-2870
Interest Category: Accounting / Finance
Hourly/Salary: Salary
City: Peru
State: Illinois
Country: United States

Shift: Days



Job Description:
ABOUT THE OPPORTUNITY
As a member of the Accounting team in our Peru, IL plant, you will communicate with all levels of the plant to gather operational data and to report variances. Along with reporting, you will design and implement strategies, best practices, and process improvements throughout the plant to control this variance. You will also be responsible for coordinating and managing cycle counts and annual physical counts, as well as, forecasting and implementing the plant’s budget.



Responsibilities:

Independently collects and analyzes operational data, and produces various reports outlining results by:
- Gathering data from shop floor on production, inventory control, maintenance, etc.
- Examining the plant’s production costs,
- Gain/Loss, and month end closing data;
- Gaining understanding, explaining, and reconciling variances; and
- Verbally communicating results and identifying resources and solutions to control gaps.

Coordinates and conducts cycle counts and annual physical counts within the plant by:
- Gathering employees to take part in the cycle counts;
- Training employees on the proper counting technique and measuring their understanding;
- Ensuring cycle count is completed efficiently and accurately and that all data has been inputted properly; and
- Analyzing data collected for variance.

Recognizes and highlights operational opportunities and initiates projects that provide solutions by:
- Participating in daily/weekly plant meetings to explain results of analysis and possible solutions;
- Continually identifying best practices and process improvements;
- Designing and implementing process improvements throughout the plant;
- Interacting with all levels of the plant to help drive change and gain commitment and buy-in for the new processes; and
- Collaborating with business partners in the implantation of SAP to better control operational processes.

Builds and controls the annual budget for the plant by:
- Gathering past years data and forecasting budget for the new year;
- Determining additional labor, cost of labor, total cost/square foot of the plant; and
- Communicating budget for the year and places controls to maintain this number.



Qualifications:
The best cost accountants implement strategies, best practices and process improvements throughout the plant to control variances. The cost accountant has a comprehensive knowledge of all Generally Accepted Accounting Practices (GAAP) and has the ability to interpret the regulations. The best person for this position has a sense of urgency and strong accountability for their results. They interact with the team and find solutions to problems and effectively communicate changes/improvements to team members. A successful accountant for Peru is a self-starter with the ability to identify opportunities for improvement, evaluate relevant options and execute appropriate solutions.

This person will have opportunities to develop their career in any direction (i.e. controller, analyst, plant manager, etc.)

Education/Experience:
A minimum 4 year post high school education in Accounting, Finance or related field. Manufacturing experience preferred. Strong experience in standard costing, material, labor and overhead variance analysis is a must. This person must also have experience posting journal entries along with a good understanding of debits and credits, profit and loss, and balance sheets as these are some of the key components in interpreting and understanding GAAP and Sarbanes Oxley.
Experience in all Microsoft applications (advanced excel, word, access, outlook). SAP and manufacturing experience a plus.



BENEFITS: :
In return, we offer a competitive compensation plan that includes free full medical, dental and vision benefits effective on your first day with James Hardie for employee only, minimal cost for family coverage; 6% dollar for dollar matching 401(k) program; Generous paid vacation and holidays; Job training and development; Life insurance; Disability Income Protection (LTD); Flexible Spending Accounts; Employee Assistance Program; Discount tickets for amusement parks, recreation sites and movies, and much more!



ABOUT THE COMPANY:
James Hardie Building Products, established in 1888, is the world leading manufacturer of fiber cement technology. We manufacture fiber-cement siding for use in both residential and commercial applications. James Hardie is a global company with $1 billion a year in revenue with operations in the United States, Australia, New Zealand, Asia, and Europe. No matter where we operate, our goal is to remain at the forefront of the fiber-cement industry, capitalizing on our global leadership in building products, manufacturing and technology.

James Hardie is an Equal Opportunity Employer
JHMON]]>Wed, 22 May 2013 05:00:00 GMThttp://jameshardie.jobs2web.com/job/Peru-Cost-Accountant-Job-IL-61354/2611643/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jameshardie.jobs2web.com/job/Peru-Cost-Accountant-Job-IL-61354/2611643/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Title: Customer Account Representative
Requisition Number: CUSERV-2887
Interest Category: Administrative / Customer Service
Hourly/Salary: Hourly
City: Chicago
State: Illinois
Country: United States

Shift: Days



Job Description:
Customer Account Representative
Chicago, IL

GROW YOUR CAREER WITH AN INDUSTRY LEADER!

Many companies claim they are dynamic, aggressive and provide growth opportunities. At, James Hardie Building Products we are all of that and much more.

The floorboards of our business model are simple. We seek communicative, bright, creative, aggressive, and driven candidates. We provide excellent training to give you the tools necessary to succeed and launch your career. This is a unique opportunity for candidates who have a competitive drive along with the personal need to be the best at what they do and to be affiliated with and industry leader. James Hardie Building Products is not for everyone. We are very selective of whom we hire. If you’re ambitious and looking for more than just a job, make James Hardie your career.

At James Hardie, you will find a fast-paced, high-energy work environment. We seek to maintain an entrepreneurial atmosphere where people are empowered to "run with" their part of the business and make it successful. As one of the fastest growing companies in the building materials sector, you will have significant career opportunity for advancement. You have potential to move laterally, move to other departments, or move up to a higher position. You have the power to plot your own career path.

About the Position
As a Customer Account Representative you will have a highly interactive 6 week training program on using CRM systems. During your training you will have computer courses, individual one-on-one training on specific aspects of the job and an ample amount of shadowing on everyday tasks. This allows you to gain job knowledge and polish your skill sets. As you show your mettle and prove yourself in your current position, we want you to pursue new opportunities both in the department and across the business when you’re ready for more. You might desire more challenges, want to develop skills in another area of the industry, or see the need for a new position.

TEAM STYLE:
Work Hard then Play Hard!
The Customer Operations department is an energetic, smart, highly motivated, solution oriented, and result driven team that reflects our overall goals as a company. It is a learning atmosphere and is constantly working together on your team and within the company including Sales, Transportation Management, Logistics, Credit, and Production Planning to provide excellent B2B customer service.

Because of our teamwork environment, our staff interacts and pursues interests outside work together such as joining leagues sponsored by the company, teambuilding activities, or just grabbing dinner and drinks after work.

MANAGEMENT STYLE:
Customer Account Representatives report to one of the Customer Operations Team Leads. The CO Team Lead provides a fun work environment that includes team building activities (i.e. bowling & pizza) while still holding high standards and manages your day to day activities to help run the business. They also provide coaching and support to achieve the individual and team metrics. The department operates under a specific schedule to meet the needs of our customers but encourages independent problem solving and teamwork within this schedule and does not micro-manage your work. We are open to ideas from anyone and are always looking for ways to improve efficiency in the Customer Operations department.



Responsibilities:
Critical Task Management
- Action oriented
- Organized and detail oriented
- Ability to execute the task at hand and prioritize work to ensure productivity
- Attention to detail
- Problem Solver
- Excellent comprehension with the ability to understand and communicate the issues that arise
- Ability to approach a problem logically and think of creative solutions
- Communication Skills- verbal and written
- Ability to communicate clearly with both internal and external customers
- Excellent documentation skills
- Excellent composition skills
- Computer Skills
- Ability to use a desktop and laptop
- Familiarity with Outlook, Windows, the Microsoft Office Suite including Excel, and with Internet Explorer

We have three main tasks built into our schedule to properly function as one unit. They are: Phones, Emails and Order Entry. These functionalities are across all three segments of our Customer Operations department. Our three segments are listed below.

Customer Segment
Exteriors:
This team deals with Distribution and Dealers directly. CSRs enter orders for Full Truck Loads (FTL) , Job Packs ( Pick to Piece C+ orders that will be less than the required weight for a FTL) , Less than Truck Load (LTL) orders – Mostly pertains to HardieBacker orders, assist with Hardielink orders, and European orders that are submitted internally. These orders deliver directly to Distributor or Dealer.

Multi-Family:
This team deals with Dealers directly in coordinating the shipment of materials specifically for large-volume projects and jobsites. The CSRs are responsible for seeing the job from start to finish. They will quote material first to give the dealers a price. If the dealers have won the job, the CSRs will create a contract for the material. When the dealers are ready to place orders, the CSRs often build truckloads for the customer as well as put them into the system. This can include full truckloads as well as less than truckloads as is allowed by the contract for the job. They also assist customers with Hardielink and handle issue resolution as it pertains to the jobsite and the shipment of materials.

Retail:
This team deals with Homes Depot and Lowes directly. They assist with the pricing of products for the Pro-Desk at Home Depot and Commercial Sales at Lowes. This group tends to be heavy in phone volume over order entry volume. They enter FTL and Job Pack orders as well as assist customers with Hardielink. They also interact with Distribution directly since they service Home Depot and Lowes for majority of our prime orders.

Essential Functions
PHONES (P) EMAILS (E) Order Entry (0)

- Receives customer’s purchase orders by email/fax and process the request through SAP (E, O)
- Review transactions and adjust errors
- Contact customer to ascertain data omitted on order (E,P,O)
- Keep records of customer interactions and transactions.
- Handles Customer inquiries and provide customers with accurate information regarding the status of their orders. (P, E)
- Respond promptly to customer inquiries
- Direct any request and unresolved issues to the proper resource if it doesn’t fall under the Customer Service department.
- Knowledge of product lines, pricing, delivery times, and rules & limitations for each market (E,P,O)
- Prepare and forward paperwork for Returns/Transfers/ Diversions/ Replacement orders. (O)
- Obtain and evaluate all relevant information to handle product and service inquires (P,E,O)
- Communicate and coordinate with internal departments according to our procedures to properly close out any issues for current assigned task (P,E,O)

Evaluation
CSRs are evaluated on many different aspects of the job, but the core ones are listed below.
- Order accuracy (quote, contract) - Order is complete with correct information pulled from the customer’s purchase order. Any inaccurate information is captured with our internal notes section and holds depending on the situation.
- Order count- Number of orders they are completing per day
- Line count- Number of lines being entered per hour
- Pre-cut off orders left at the end of the day
- Phone Audits - CSR is not just evaluated on how the handle the calls but the volume of calls coming in as well and how the CSR manages that volume.
- Answer Rate- Number of calls in versus the number of calls answered.
- Average Answer Time
- Average Talk Time
- Phone Calls- Handled call from Introduction to closing (Scorecard)
- Email Audit - Similar to phone audits, email audits are evaluated on volume and actual email content
- Emails answered correctly and efficiently (Customer Inquiries)
- Email Audits- Content and body of the email (Scorecard)
- Service Errors and Credits - Late orders due to Customer Service error
- Attendance and Punctuality - CSRs must be on time and ready to work at the beginning of their shift due



Qualifications:
- Ability to identify and understand issues and resolve customer inquiries and develop appropriate solutions quickly and effectively.
- Intermediate skills with the standard features of various personal computer word processing and spreadsheet software (Microsoft Word and Excel, PowerPoint, Outlook, Internet, and other proprietary software).
- Superior interpersonal and oral/written communication skills with the ability to relate well and cooperate with others to effectively coordinate activities and accomplish goals.
- Strong attention to detail.

Education/Experience:
-- Individuals pursuing Business, Sales, Logistics, Supply Chain is a major plus
-- Bachelor's Degree in related fields: Business, Economics, or Engineering, Supply Chain
-- Zero to three years of work experience.
-- Candidates must be bright, hardworking, driven and strong problem solvers.

It is so much more than just a job, come build your career at James Hardie!

JHMON]]>Wed, 22 May 2013 05:00:00 GMThttp://jameshardie.jobs2web.com/job/Chicago-Customer-Account-Representative-Job-IL-60290/2611644/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jameshardie.jobs2web.com/job/Chicago-Customer-Account-Representative-Job-IL-60290/2611644/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS